Refund policy

All SALES ARE FINAL 


To be eligible for an exchange your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start an exchange you can contact us at shopcardi@yahoo.com. Please note that returns will need to be sent to the following address at customer expense : CARDI, 300 Monticello Avenue, 187, Norfolk VA 23510, United States

You can always contact us for any return question at shopcardi@yahoo.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, such as hats, belts , glasses and other accessories custom products (such as special orders or personalized item and discounted items) and personal care goods (such as beauty products) 


Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the